Online Booking Policies
DEPOSITS
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New clients are required to pay a $50 booking fee to secure your appointment. The booking fee will be deducted from your total bill.
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Willow Hair will contact you ASAP during our business hours regarding your booking fee.
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Deposits will only be transferred with more than 48 hours' notice.
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All booking fees are non-refundable.
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Booking Fees are required within 24 hours of booking unless otherwise arranged with the salon. Failure to pay your deposit within 24 hours will result in a cancelled appointment.
CANCELLATION / NO SHOW’S
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All no show / cancellations with less than 48 hours’ notice will be required to pay 50% of the appointment cost.
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We operate by appointment, any client who arrives 15 minutes or later may need to be rescheduled, and in this case, the cancellation policy will apply.
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All no show / last minute cancellation clients will be required to pay a $50 booking fee and risk the possibility of not having a future booking with us.
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Booked services cannot be cancelled on arrival of appointment. If wishing to change your service, we require a 48 hour notice otherwise you must still pay for your originally booked service.
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PRICING
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All prices are subject to change with no notice. For an accurate quote, please schedule a complimentary consultation with us.
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If wishing to change your service, we require a 48 hour notice otherwise you must still pay for your originally booked service.
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ONLINE BOOKING
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Online booking is subject to availability and is not guaranteed to secure your appointment.